We are here to listen
At Animal Care Clinic we strive to overcome one of the most common complaints about health care in America – that patients do not feel heard. Our entire team undergoes extensive training on communications and you will find that our doctors and nursing team members will listen to you with the intention of fully understanding your observations about your pets, your concerns, your pets’ needs and your personal needs. You can expect excellent follow-up communication after your pet visits Animal Care Clinic because we truly care about the outcome of the care we provide.
Customizing Your Communications with Us
Do you prefer e-mails? Text messages? Phone calls? You can choose how to communicate with us. Through our Animal Care Clinic App you can request appointments, prescription refills, send us messages, send us selfies, and earn reward points. You can also access our online home delivery service allowing you to shop 24 hours a day with no need for written prescriptions!
How is our ONLINE STORE different from others on the web?
Our online store is accessed online or through our App and thus is more convenient for you. There is no need to send in a written prescription because every prescription request is reviewed by our office. Your purchases are shipped directly from the same suppliers that we use at Animal Care Clinic – there is no risk of counterfeit or replaced product. Purchase anything from grooming supplies, medications, training devices, and diets (even prescription diets!) that will be delivered right to your door. If you let us know you are going to order a prescription product ahead of time, we can even pre-approve your purchase so they will be shipped as soon as you order them!
How do I get the App?
Any active client at Animal Care Clinic can take advantage of the convenience and benefits offered through our free App. Click to download via the Apple App Store or download via the Google Play Store. Create an account using the same email you provided with your contact information to ensure all your pet health reminders are available at your finger tips in the App.